Qualification of new technologies, new vendors, or new manufacturing locations is one of the most challenging issues for OEMs and component manufacturers. It is particularly problematic for opto-electronic devices, given their lower manufacturing maturity with respect to micro-electronics and typically more stringent reliability requirements. Furthermore, many OEMs and component manufacturers are reducing reliability staffing & capabilities to decrease costs, such that fewer engineers are forced to evaluate an ever wider array of technologies and suppliers. DfR Solutions can provide assistance to our customers in three key ways:
This white paper provides an overview of our services in each of the three areas.
DPA is an invaluable method of: (i) identifying process and design defects; (ii) evaluating potential lot-to-lot variation in subcomponent suppliers, materials, and process quality; and (iii) assessing competitive advantages and disadvantages between vendors. DfR has performed DPA for customers on the following opto-electronic components:
DPA of opto-electronic components places an emphasis on the following:
Many companies use internal or external staff to perform quality audits of current or potential suppliers. However, the main goal of these audits are to evaluate documentation practices, vendor/process/design controls, and corporate structure/governance; basically, evaluating the stability and consistency of a product or vendor. As well as identifying where the vendor can be squeezed on cost…
DfR Solutions performs reliability audits of the entire manufacturing line (incoming material to finished goods) as well as associated test and qualification facilities. The intent is to identify designs, materials, components, processes, and practices that pose particular reliability risks for the customer. Recommendations will be made with respect to how to manage each of the risks, including particular qualification tests that should be highlighted for both the vendor and customer to screen for defective parts. These audits are best performed in conjunction with customer reliability or supply chain staff (the same that will potentially interact with the vendor), to train them and reduce the need for further assistance.
For engineers not directly familiar with a technology, product, or vendor, interpretation of vendor qualification reports can be challenging. This is compounded by the fact that many vendors do not perform all of the qualification tests required by industry standards (yes, this is quite common), generally due to prohibitive costs (but occasionally due to the fact that they do not want to report bad results!). Failure analysis and corrective action reports are even more difficult to evaluate, as they require specific knowledge of the design and assembly processes. Hence, the customer is exposed to unnecessary risks early in the development and deployment cycle, as well as through-out product lifetime.
DfR provides detailed commentary on all reports. Additional requests for information are made based on observed gaps in the reports, and recommendations are given on potential improvements by the vendor. The customer is provided with recommended screening tests and sampling levels, as well as on-going reliability test plans (for either party) and requirements for periodic reliability reporting from the vendor (reliability estimates, on-going failure analysis, and corrective action review).
DfR provides valuable perspective on opto-electronic reliability, gained from performing qualification testing and failure analysis at the component vendor level, as well as vendor assessment and system-level reliability evaluations at the OEM level. This perspective is further informed by DfR’s success in performing reliability assessments for a wide range of customers serving other markets (military, commercial, industrial, medical, and automotive). Please give us a try!
DfR represents that a reasonable effort has been made to ensure the accuracy and reliability of the information within this report. However, DfR Solutions makes no warranty, both express and implied, concerning the content of this report, including, but not limited to the existence of any latent or patent defects, merchantability, and/or fitness for a particular use. DfR will not be liable for loss of use, revenue, profit, or any special, incidental, or consequential damages arising out of, connected with, or resulting from, the information presented within this report.
DfR has investigated multiple situations where an OEM is experiencing quality issues. In some cases, the problem occurs at their Contract Manufacturer (CM). In these situations, DfR, with our extensive background in manufacturing, is requested to perform an audit of the CMs/OEMs (Original Equipment Manufacturer) manufacturing facility to identify where the defect is being generated. This white paper identifies the activities that are typically explored in such an audit, why each particular operation is important, and what some of the commonly occurring defects are at each specific operation.